Some common questions

I have not received my download link(s)

  • Please double check your spam inbox, as links are sent immediately after payment has been completed. If you still have not received it, please contact us below.
  • You can also access your download links from your account if you created an account when ordering

I have lost my download link(s)

  • Please contact us below with your email that you use to pay so we can track it down for you and resend your links

How long will it take to receive the physical books?

  • For the UK it takes roughly 2 days after dispatch to arrive to you
  • For the USA it can take between 5 and 12 days after dispatch to arrive to you
  • For EU it can take 3 to 12 days depending on location after dispatch
  • Dispatch is 3 working days after order completion.

Can I gift an order to a friend?

  • Please contact us and we can arrange a special gift for them, whether its sending the links or book to them or generating a special coupon from you.

Refunds and Returns

  • We currently offer no refunds or returns on digital products due to the nature of the product unless the following applies:
    • You have not downloaded the digital product
    • You have purchased more than one of the same product in error
    • If you cannot open or download the digital product (making use of the latest PDF viewer)
  • For physical books, if the book is damaged due to shipping or arrives damaged, please contact us and we can arrange for a reshipping of a new book.
  • For physical book refunds: We have a 30 day full money back refund policy, please contact us and we will send you details for returning the book. Note, the cost of returning the book will be for your own charge, and the book must be returned undamaged with its original packaging.

For Non-deliveries:

  • Please ensure your address is complete, with street number / house number. We will contact you if your address is missing information. In the case we cannot deliver due to an incorrect address, we will charge a reshipping fee. 
  • In the case we cannot deliver, we will contact you to rearrange delivery. 


Our Address:

Geeks Table Ltd, The Mille, 1000 Great West Road, Brentford, United Kingdom, TW8 9DW